2.2.2. Team Requirements

2.2.2.1. Team Account Requirements

The server will run as a Windows service. You need to have a service account during installation.

The requiremnts are:

A real Windows user account, local or domain. Built-in service accounts are rejected: LocalSystem, NetworkService, LocalService.
A non-empty password. The service registration explicitly refuses an empty one rather than creating a service that would fail at first start with error 1069.
The account must be able to log on right now and cannot be disabled, locked out, password expired, password-must-change, logon-hour restrictions, or have workstation restrictions.
If evidence lives on a UNC share — i.e. you enable Options → Deployment Mode → “Allow clients to add a data source that is accessible to the server” with a \servershare... root, the service account must be a domain account with read access to that share. A local account cannot authenticate to a remote share.

NOTE: if the account did not have the “Log on as a service” right (SeServiceLogonRight), the installer will grant it automatically.

The account does NOT need:

Strong Recommendations:

Use a dedicated service account, not a person’s account. When that person leaves and their account is disabled, the server stops starting.
Use an account whose password does not expire. This is the single most common cause of a server that worked for 90 days and then didn’t. If the password does change, the service will not start until the new password is entered in services.msc → the service’s properties → Log On tab.

NOTE: PostgreSQL will use the Network Service account.

Cyber Triage Server Installer.
- You will get a release link for this via email or contact support.
- As of v4.0, there is a dedicated installer for Server.
- It will have a name such as CyberTriage_Server_Setup-4.0.0.exe.
A PostgreSQL installer (details are provided later).
- NOTE: You can use SQLite for a quick evaluation

The server requirements depend on if you are running the Server and PostgreSQL on the same system.

Team Server:

PostgreSQL Server

If you are going to need to install a thick client (instead of using a web browser), then we recommend: